Your privacy is our top priority. This document clearly explains how 711cuc collects, uses, stores, and protects your personal data as a platform member. We believe in full transparency — you have the right to know exactly what happens with your information.
Before reading the full policy, here is a summary of our key commitments to protecting the privacy of every 711cuc member in Malaysia.
All data transmitted between your device and 711cuc servers is protected by 256-bit SSL encryption — the same security standard used by major banking institutions worldwide.
Your personal data has never been and will never be sold to any third party for marketing or commercial purposes. Your information is used solely for the purposes you have consented to.
Only authorised staff may access your personal data, and only when necessary to deliver our services. All access is logged and audited on a regular basis.
You may request to view, correct, or delete your personal data at any time. 711cuc fully respects your rights over your own data, without unnecessary questions.
Your data is stored in physically and digitally secured data centres. Automatic backups are made every 15 minutes to separate locations to ensure no data loss under any circumstances.
In the event of any security incident involving your data, 711cuc is committed to notifying you within 72 hours and taking immediate remedial action without delay.
This Privacy Policy is issued by 711cuc and applies to all users who access or use our platform — including the official website at 711cuc.pro, the iOS mobile app, the Android app, and any related services we provide.
We understand that entrusting personal information to any online platform is not a decision made lightly. That is why 711cuc takes a transparent and responsible approach to all matters concerning the privacy and data protection of our members.
This Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in privacy management. By using the 711cuc platform, you agree to the terms set out in this policy. If you do not agree, please discontinue use of our platform.
Note: This Privacy Policy should be read together with the Terms and Conditions and page Responsible Gaming for a full overview of how we manage your account and information.
711cuc collects your personal data in several ways — directly when you register or use the platform, and automatically through standard tracking technologies. Here is a full breakdown of the data types we collect:
A. Data You Provide Directly
B. Data Collected Automatically
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | Account verification & KYC |
| Contact | Email, phone number | Communications & notifications |
| Financial | Bank account, transaction records | Payment processing |
| Technical | IP address, browser, device | Security & fraud detection |
| Behavioural | Game history, navigation | Platform improvement |
Every piece of data we collect has a clear and legitimate purpose. 711cuc does not collect data unnecessarily. Here is how we use your personal information:
You may withdraw consent to receive promotional materials at any time by contacting our support team or through your account settings. Withdrawing consent will not affect your core account services.
711cuc does not sell, rent, or transfer your personal data to third parties for their marketing purposes. However, there are limited circumstances in which we may need to share your information with certain parties:
All third parties we work with are bound by data protection agreements that require them to handle your information with the same level of security that we apply. We have zero tolerance for any breach by third parties.
Protecting your personal data is our top technical and operational priority. 711cuc continuously invests in security infrastructure to keep your information safe at all times. Our protective measures include:
Despite all these security measures, no online system can be guaranteed 100% safe from every threat. We encourage you to play your part in keeping your account secure by using a strong password and never sharing your login details.
711cuc retains your personal data only for as long as necessary for the purpose it was collected, or as required by applicable law. The following are general retention guidelines:
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. Deletion is carried out on a set schedule and recorded for audit purposes.
As a 711cuc member, you have clear and enforceable rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You may request a copy of all personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete data in your account.
In certain circumstances, you may request that your data be deleted — subject to legal obligations.
You may request that we restrict how we use your data in certain situations.
You may request your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our support team via Live Chat or email. We will process your request within 30 business days. In complex cases, this period may be extended to up to 60 days with prior notice to you.
711cuc uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser that help us recognise you on return visits. Below are the types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality or performance. Information collected via analytics cookies is anonymised and cannot be used to personally identify you.
The 711cuc platform does not use third-party cookies for advertising purposes that track your activity across other websites. Our tracking is limited solely to activity within our platform.
711cuc reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When material changes are made, we will:
Continued use of the 711cuc platform after changes take effect will be considered your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your data in accordance with the established procedures.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. Our privacy team is ready to assist you:
For requests relating to your personal data rights — such as access, correction, or deletion — please include your account number and a clear description of your request. This will help us process it faster and more accurately. We guarantee a response within 30 days.
You may also refer to the FAQ for answers to frequently asked questions about privacy and data security. We are constantly striving to be the most transparent and trustworthy platform for members in Malaysia.
Your data is safe with us. Join over 500,000 Malaysian members who trust 711cuc as their preferred online gaming platform — secure, fair, and transparent.
By registering, you agree to the Terms and Conditions and Privacy Policy 711cuc.