This document contains the complete terms and conditions governing the use of the 711cuc platform. Please read carefully before registering or using any of our services. By using this platform, you are deemed to have read, understood, and agreed to all terms stated herein.
Before reading the full terms, here are six key points every 711cuc member should understand.
Only players aged 18 and above are permitted to register and use the 711cuc platform. Each individual may only hold one registered account at any given time.
You are fully responsible for the security of your account login credentials. 711cuc will never request your password through any communication channel.
All bonuses and promotions are subject to a minimum wagering requirement. This requirement must be met before any bonus funds can be withdrawn from your account.
All financial transactions must use a payment method registered in your own name. Withdrawals to third-party accounts are strictly prohibited.
Any attempt at fraud, use of automation software, or exploitation of the system will result in immediate account termination and the freezing of all existing balances.
711cuc reserves the right to amend these terms and conditions at any time. Players will be notified via email or in-account notification, and continued use of the platform constitutes acceptance of the updated terms.
Welcome to 711cuc. This online gaming platform is operated by 711cuc and is subject to the terms and conditions set out in this document. By accessing, registering for, or using any part of the 711cuc platform — whether via the website, iOS mobile app, or Android app — you hereby acknowledge that you have read, fully understood, and agree to be bound by all of these terms and conditions.
These terms and conditions constitute a legally binding agreement between you (the "User" or "Member") and 711cuc (the "Company", "we", or "Platform"). If you do not agree with any part of these terms, you are not permitted to use our platform and should cease use immediately.
Important Note: This is a living document that may be updated from time to time. The latest update date is shown at the top of this page. It is your responsibility to review these terms periodically.
These terms should be read together with Privacy Policy and the Responsible Gaming which together form the entire agreement between you and 711cuc.
To access the full range of 711cuc services, you are required to register and create a personal account. Registration is free and open to all individuals who meet the following eligibility criteria:
Each individual is permitted to hold only one (1) registered account at 711cuc. Owning multiple accounts is a serious violation of these terms and may result in the closure of all associated accounts and the freezing of funds without prior notice.
You are fully responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, date of birth, phone number, and bank account number. Inaccurate information may cause delays or rejection in the processing of your withdrawals.
The KYC (Know Your Customer) verification process is mandatory for all members before the first withdrawal is processed. Required documents include a valid national identity card (MyKad) or passport, and in certain cases, proof of current address. This process is in place to protect you and to ensure the integrity of our platform.
711cuc is not liable for any losses arising from unauthorised access to your account due to your own failure to safeguard your login credentials. Please use a strong password and never share your account details with anyone.
711cuc supports multiple deposit methods for the convenience of members in Malaysia. All deposits are processed securely through encrypted payment gateways. Accepted methods include:
All deposits must be made from a bank account or digital wallet registered in your own name. Deposits from third-party accounts will not be accepted and the funds will be returned, subject to any applicable processing fees.
Minimum and maximum deposit limits vary by payment method. Please refer to the Deposit for the latest information on limits and processing rates for each method.
711cuc does not charge any additional fees for deposits. However, your bank or digital wallet provider may impose their own charges, which are beyond our control. Deposits are typically credited to your account instantly or within a few minutes, depending on the method chosen.
Members who have completed KYC verification may submit a withdrawal request at any time. 711cuc is committed to processing withdrawals promptly and transparently. The following are key points regarding withdrawals:
Before a withdrawal is approved, our system will verify whether the wagering requirement (where applicable to bonus usage) has been met. Withdrawals requested before the wagering requirement is fulfilled will be automatically declined and the associated bonus will be forfeited.
711cuc reserves the right to request additional verification documents for any withdrawal application as part of our Anti-Money Laundering (AML) procedures. Failure to provide the required documents within 72 hours may result in the application being rejected.
Successfully processed withdrawals cannot be reversed once processing has begun. If there is an error in the recipient details, please contact our support team immediately via Live Chat before processing is complete.
711cuc offers a variety of bonuses and promotions from time to time to enhance your gaming experience. All bonuses are subject to specific conditions stated in their respective promotion terms. The following general conditions apply to all bonuses:
For the latest information on all active promotions and their detailed terms, please visit the Promotions The terms of each promotion are a separate document and should be read alongside these general terms.
The 711cuc VIP Programme continuously rewards loyal members based on their cumulative wagering amount. VIP tier upgrades are automatic and additional benefits include higher withdrawal limits, exclusive bonuses, and access to a personal account manager.
711cuc provides a wide range of game categories including bingo, Sports Betting, Slots, Live Casino, and more. Each game category has specific rules that all participants must follow. The following general rules apply across all games:
All games at 711cuc are operated fairly and transparently. The Return to Player (RTP) rate for each slot game is as stated in the relevant game information. 711cuc does not manipulate game outcomes under any circumstances.
To keep the 711cuc platform safe, fair, and enjoyable for all users, certain conduct is strictly prohibited. Violating any of the following will result in immediate action, including account suspension or closure:
Should your account be closed for the reasons stated above, 711cuc reserves the right to withhold all account balances until the investigation is complete. Funds proven to have been obtained through fraudulent activity will be permanently confiscated.
711cuc takes your privacy seriously. All personal information you provide during registration and use of the platform is protected in accordance with our Privacy Policy in full. Below is a summary of our commitment to your data:
For full details on how we collect, use, and protect your personal data, please read Privacy Policy for complete details.
The 711cuc platform is provided on an "as is" basis. While we strive to ensure uninterrupted and error-free service, there are certain limitations on our liability that you should be aware of:
Online gaming carries financial risk. You acknowledge that you play at your own risk and that any money lost in games is entirely your responsibility. Please play within your means and refer to the Responsible Gaming for further guidance.
Both parties — you as a member or 711cuc as the platform operator — have the right to terminate this agreement at any time. The following terms apply to account closure:
Should you choose to self-exclude for responsible gaming reasons, 711cuc will honour that request immediately and will not send you any promotional materials during the exclusion period.
These terms and conditions are interpreted and enforced in accordance with the laws applicable to the operation of the 711cuc platform. Any disputes arising in connection with the use of this platform will be resolved through the following process:
You agree that any claim against 711cuc must be submitted within 12 months of the date of the incident giving rise to the claim. Claims submitted after this period will not be entertained.
If you have any questions, concerns, or feedback regarding these terms and conditions, our team is ready to assist you at any time through the following channels:
For account or transaction-related enquiries, please have your account number and full details of the issue ready to help us assist you faster. Our support team operates in both Malay and English.
We also encourage you to read our FAQ page first, as most common questions have already been answered in detail there. This will help resolve your issue faster without waiting for a response from our support team.
You have read our terms. Now is the time to join over 500,000 members who have trusted 711cuc as their preferred online gaming platform in Malaysia.
By registering, you confirm that you have read and agreed to our Terms and Conditions and Privacy Policy 711cuc.